Effective Date: February 10, 2026
At KNR Foods Private Limited, your privacy is important to us. This Privacy Policy explains what personal data we collect and why we use it when you place an order or contact us.
1. Information We Collect
We collect only the information required to process and deliver your orders:
- Identity and Contact Details: Name, phone number, email address, shipping address, and billing address.
- Order Details: Products ordered, quantity, order value, payment status, and order history.
- Payment Details: Payment is processed through trusted third-party gateways. We do not store full card or banking credentials on our systems.
2. How We Use Your Information
We use your information for the following purposes:
- To process, confirm, and deliver your orders.
- To send order status and tracking updates directly to your WhatsApp number using the WhatsApp Cloud API.
- To contact you regarding order updates, delivery, or support requests.
- To process refunds, cancellations, or replacement requests when applicable.
- To maintain records required for legal, tax, and accounting compliance.
- To send promotional messages only when you have given consent.
3. Data Security
We use reasonable and industry-standard safeguards to protect your personal data from unauthorized access, misuse, or disclosure.
- No method of online transmission or electronic storage is 100% secure.
- While we strive to safeguard your information, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell or rent your personal information. We may share your data with trusted third-party partners, such as:
- Payment Processors
- Shipping and Delivery Services
- WhatsApp Cloud API Service Providers (for sending automated order and transaction messages)
These parties are obligated to protect your data and use it only for service-related functions.
5. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Update or correct your personal information.
- Request deletion of your data (subject to legal obligations).
- Withdraw consent from promotional communications at any time.
6. Contact Us
For questions, concerns, or requests related to your personal data, please reach out to:
KNR Foods
Andhra Pradesh, India - 523264
Website: https://www.knrfoods.shop/
WhatsApp Only: +91 9059552640